Contact Information

Velmokra Customer Support

Website: velmokra.shop

Customer Service Email: zeliejoar7962@outlook.com

Customer Support

For assistance with:

• Orders

• Product questions

• Shipping

• Returns and exchanges

• Refunds

• Payment-related questions

• General customer service

Please contact us by email.

We aim to respond to customer inquiries within 1–3 business days.

Important

When contacting us about an order, please include your order number and the email address used to place the order whenever possible. This helps us locate your order and provide assistance more efficiently.