Terms of Service

Last Updated: September 17, 2026

Welcome to Velmokra. These Terms of Service govern your use of velmokra.shop and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service and our applicable store policies.

Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to interfere with the operation or security of the website.

• Use website content without appropriate authorization.

• Provide false or misleading information when placing an order.

Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, dimensions, colors, and other information.

Actual product colors may vary slightly depending on lighting conditions, photography, and individual device or screen settings.

Product specifications may be updated by manufacturers or suppliers from time to time.

Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable, we will contact the customer and provide an appropriate solution, which may include a replacement, cancellation, or refund.

Orders

When you place an order, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to review, refuse, or cancel an order when there is a reasonable concern regarding fraud, unauthorized activity, pricing errors, product availability, or inaccurate customer information.

If an order is canceled after payment has been received, any eligible refund will be issued to the original payment method.

Pricing

Product prices and promotional offers may change from time to time.

The applicable price is the price displayed at checkout when the order is placed, subject to obvious pricing or technical errors.

Shipping

Estimated delivery time is generally 20–30 business days after order processing.

Delivery times may vary depending on destination, carrier operations, customs procedures, weather, holidays, and other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns and exchanges are available within 30 days of delivery, subject to our Return and Refund Policy.

Please review the Return and Refund Policy before submitting a return request.

Intellectual Property

Unless otherwise stated, website content including text, graphics, photographs, logos, product descriptions, and other materials may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without appropriate authorization.

Third-Party Services

Our store may use third-party services for payment processing, shipping, analytics, website functionality, and other business operations.

Your use of certain third-party services may also be subject to their respective terms and policies.

Limitation of Liability

To the extent permitted by applicable law, Velmokra will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms of Service when necessary.

The latest version will be posted on this page with the applicable update date.

Contact

For questions regarding these Terms of Service:

Email: zeliejoar7962@outlook.com

Website: velmokra.shop